144 US Route 1, Scarborough, ME 04074
P: (207) 415-4841
F: (888) 612-5691

COVID-19 (Coronavirus)

Benjamin Liess ENT LLC Safety Protocols

We are proudly offering telehealth visits with our doctor from the comfort of your home. This is covered by most insurance plans. Call to schedule!

In an effort to keep our patients & staff safe, we will be screening all patients.

Adult patients, please come alone unless assistance is needed.

Parents, please bring only the child scheduled for the visit and limit to one parent if possible.

Have you OR a close contact* been recently sick (less than 14 days) with one or more of the following symptoms?

  • Fever (>100.4° F or 38° C)
  • Cough
  • Shortness of breath/trouble breathing
  • Fatigue
  • Runny nose/sore throat/headache

*Definition of close contact:

  • Living in the same household as a sick person with respiratory symptoms or fever
  • Caring for a sick person
  • Being within 6 feet of a sick person for about 10 minutes, OR
  • Being in direct contact with secretions from a sick person (i.e. being coughed on, kissing, sharing utensils, etc.)

If YES to any of the questions above:

  • If sick, please reschedule your visit 14 days after symptoms resolved.
  • If you had any recent sick contacts, please schedule for at least 14 days from last exposure to sick contact & you must be without respiratory symptoms and fever for 14 days.
  • We are committed to our sick patients, but ask that you refrain from visiting our clinics if you have answered yes to any of the above. Even mild symptoms for one could cause significant health problems for our older patients or those with asthma, chronic obstructive pulmonary disease (COPD), and/or immunodeficiencies. Due to shortages of protective medical equipment, we cannot safely obtain samples to test for COVID-19 or see sick patients in clinic. We have also temporarily removed toys and magazines from our playrooms, waiting rooms, and exam rooms.

    If you are an asthma patient, please Click Here to learn more about what you need to know to be safe during the outbreak.

    More Information

    For more information, please click on the linkes below. Thank you for your patience and cooperation!

    • 211 Maine: Get answers at any time by dialing 211 (or 1-866-811-5695), texting your ZIP code to 898-211, or emailing info@211maine.org
    • Maine CDC Coronavirus Website: Sign up for email updates and get the latest status in Maine at www.maine.gov/dhhs/coronavirus
    • U.S. CDC Coronavirus Website: Get nationwide and global updates at www.cdc.gov/coronavirus.

© Benjamin Liess, MD, FACS